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  • I get gas here all the time. Make sure you pull in on the right side driveway and pull through and out on the left driveway when you leave. Prices are the same for credit and cash.
    By Joshua Bale, February 03, 2018
  • ☆ ☆ ☆ ☆
    Worst customer service experience ever. No one you speak to via phone has any clue how their system works. Any processing of transactions take 6-7 days. In the meantime, they hit you with late fees. Mobile banking is not user friendly. Utterly useless for any function besides checking a balance.
    By Serafina Delgado, December 06, 2017
  • Adam Ginsberg and the good folks at Friedlander Group are excellent agents. Adam has written my auto and homeowner's policies. He is fantastic at analysis, understanding if you're overinsured or underinsured and makes sure you're covered for all your needs. I know I can rely on Adam for all my insurance needs!
    By Erik Contzius, October 24, 2017
  • January 1, 2007. The first day of our initial contract with Archer Property Management. This past January, without hesitation, we signed our most recent contract. Our site manager prepares an agenda for each board meeting. Agenda items include, but are not limited to, shareholders in arrears, financial position and expenditures for the month, old business, new business, any issues presented by shareholders, and bids from contractors for work to be performed at the co-op. At budget time, the board is presented with a proposed budget for the following year based on historical data compiled by the office staff. Each budgeted line item has the prior year's expenditures provided as documentation. Archer maintains strong business relationships with a number of competent, professional contractors that can be called upon in the case of an emergency. Speaking of emergencies, we have had two since Archer became our managing agent. The first was four years ago. A gas leak in the street caused by Con Edison, resulted in the shut down of the gas to half our co-op. During this time, our site manager provided updates to shareholders on the status of the situation. Access to all the affected apartments was required by Con Edison a number of times during the gas outage and our site manager ensured that shareholders were aware of the scheduling. As quickly as possible, we needed plumbers and general contractors to do the required work before Con Edison would replace the gas lines and turn the gas back on. Archer coordinated with the contractors, Con Edison and the local building department inspectors to get this work completed in a timely manner. The second emergency was during Hurricane Sandy. A tree on a neighboring property became a victim of the heavy winds and it ripped out our electric, phone and cable lines on its way to the ground. Archer had a landscaping company at the property the morning after the storm to clean up all the downed trees so that the utility crews could access the electric lines - our first priority. Due to the fact that utility poles were destroyed as well, Con Ed was unwilling to restore our service on a temporary basis despite pleading from our site manager. When our superintendent managed to get the attention of an out-of-state utility crew, our site manager was able to get an electrician to our property in one hour to work with them to restore power to our buildings and boiler. Eventually, we received a reimbursement check from our insurance company. It was for appreciably less than our expenditures for repairs so our site manager pursued this matter until the insurance company relented and made a fair settlement. Archer instituted a direct debit plan and an internet enabled method for maintenance payments. They also established a protocol for shareholders who wish to do renovations. Prior to Archer, a shareholder could hire contractors without proper licensing or insurance. That is no longer the case. Plans must be submitted to the board for approval and proper permits must be obtained from the local municipality's building department. Our site manager is smart enough to know that a good superintendent is his/her eyes and ears. Since it is impossible for the site manager to be at the property 24/7, reliance on the superintendent is important. Our superintendent may make purchases of small items to be used in the day to day operations of the property. He may also purchase gasoline for the tractor, snowblower and other gas driven grounds maintenance implements. Visits to the property are made weekly and more often, if necessary. Our super and site manager inspects any work that is being performed. Anything of concern is brought to the attention of the site manager by our super and together they walk the property regularly.
    By Alice Martin, May 29, 2017

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